The NF PAC mark is on the cover of issue 864 of Chaud Froid Performance (CFP) magazine, the technical journal of the HVAC industry for design offices, specifiers and installation companies, which has a readership of over 50,000 per month.
This April's edition, dedicated to heat pumps, offers a complete report on technological developments in heat pumps and their applications.
NF PAC advertisement in CFP magazine © CFP Magazine
Cover of issue 864 of Chaud Froid Performance (CFP) magazine © CFP Magazine
Digitalization has changed consumer behaviour and their relationship with products and services. They are better informed, more demanding and more concerned about the ecological impact of their consumption.
According to a study by IFOP, 80% of consumers consult online customer reviews before deciding to use a service.
Customer satisfaction is, therefore, a key notion at the heart of the concerns of heat pump installers who must, more than ever, maintain a high level of satisfaction in order to build customer loyalty and establish a long-lasting relationship with their customers.
Trust is the foundation of this relationship. It is based on :
The NF PAC certification process is the most rigorous of the heat pump certification schemes because it is more demanding than the European regulations in force.
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